HP Enterprise Services Wednesday announced the expansion of Best Shore, its global services delivery model, by designating six countries as global delivery hubs that will grow to support increasing client demand for cost-efficient, scalable services for business needs. One of the hubs is Costa Rica.
This expansion is part of the $1 billion investment the Palo Alto, California, firm announced in June to transform and increase its Enterprise Services business, according to Hewlett-Packard Development Co., L.P.
In addition to Costa Rica, Bulgaria, China, India, Malaysia and the Philippines are the designated delivery hubs. These centers will offer multiple capabilities in each location, including applications, infrastructure technology and business process outsourcing services.
HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.
Global delivery hubs are designed to improve the client experience by offering access to industry and technical expertise that can tailor sophisticated solutions to meet unique client requirements, said the company. They also provide more options for cost-efficient services. Additionally, the hubs will help reduce delivery complexity by providing multiple services from a single location.
In addition to providing more access to skills and scale, the hubs allow HP to address the growing domestic markets in these regions.