The concert grand piano at the Teatro Nacional has been getting acclimated to Costa Rica after its trip from the manufacturer, Steinway & Sons, in New York.
However, professional pianists realized that problems were developing. The sound was not as sharp as it should be and the pedals were not functioning correctly.
So theater officials called for a piano doctor. He is Kent E. Webb of Steinway, who spent Monday and Tuesday making adjustments on the 990-pound piano. His conclusion agreed with those of the theater officials. The $105,000 piano was suffering from climate change and effects of the trip, and that was why the tone was off.
The piano is a sensitive instrument, all agreed. And now theater officials and professional pianists agree that Webb brought the piano back to first-class condition.
Each piano reacts differently to its new environment, Webb told the theater management and pianists, they said. Despite its size, he characterized the instrument as fragile and sensitive.
The theater obtained a guarantee when representatives traveled to New York a year ago to pick out the piano. But they said the guarantee covered mechanical breakage and lack of workmanship. It did not cover a one-year checkup. The Fundación de Amigos pro Mejores de Teatro Nacional covered the expert’s trip from New York and his daily fee of $1,100, the theater said.
A series of piano experts tried out the concert grand after Webb finished his work. They all pronounced it fit as a fiddle, said the theater.