Aegis Limited, a global business process outsourcing provider, announced that it plans to hire more than 400 workers in its Central Valley contact center. Aegis has had a presence in Costa Rica since 2006.
“Over the next three months, we plan to hire 400 agents to support our health care, financial services, retail, and travel & hospitality client engagements,” said Allen White, Aegis’ vice president of operations for Costa Rica. “Our hiring is beginning now and will continue through November. The positions for our health care clients will include open enrollment and customer care, and will be seasonal as well as temp to perm. Responsibilities of these positions will include presenting the options available to consumers so that they can make informed decisions regarding their health care. Bilingual (English and Spanish) speakers are encouraged to apply.”
For the positions supporting financial services, retail, and travel & hospitality clients, White added, “These are customer care positions. We would encourage people with good phone skills and a positive attitude to consider Aegis.”
Interviews will be conducted at the firms facilities in the Ultra Park Free Zone, it said.