Blackberry woes bring report but few facts here

The Instituto Costarricense de Electricidad has notified local users of Blackberry equipment about outages and delays in services in other parts of the world. But the telecom agency stopped short of saying there were problems here.

The company said it was in contact with Research in Motion, the operators of the Blackberry service.

The institute relayed a technical message from the provider, identified ad RIM:

“The messaging and browsing delays that some of you are still experiencing were caused by a core switch failure within RIM’s infrastructure. Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused to many of you and we will continue to keep you informed.”

Online sources said that the outage had spread to the United States.

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