A time-and-motion study might be helpful for Caja

Fortunately, we have always had rapid and excellent service when a medical situation has arisen.  Of course, we always have reading material on hand in the event of a prolonged wait.

We have often remarked that, even though the person with whom we need to check in with and to make a follow-up appointment seems to have the “stamping and stapling” procedure down to a science, it seems excessive.  A time-and-motion study might prove interesting to enable the “S and S” to be cut down or even eliminated.

Ann Boyd
La Garita


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