Radiográfica Costarricense S.A., the national Internet service known as RACSA, is without a general manager and with three vacancies on its five-place board of directors.
The administrative turmoil is a problem for the parent firm, the Instituto Costarricense de Electricidad.
Although the customers may not see it, there is a continuing battle in the administration of the financially troubled company on its course.
Orlando Cascante left as general manager March 31 when his term expired, said the Instituto Costarricense de Electricidad in a summary of the troubles this week. Two members of the board of directors left also, and the firm seeks to expand the number to comply with a recent recommendation by the Procuraduría General de la República, the firm said.
For expats, the stability of RACSA is important if they seek to obtain a high speed connection that RACSA has promised. There already are signups being accepted. The firm hopes to provide at least a 10-mbps connection at a price that has not yet been made public.