Customs improvements urged in study by watchdog agency

A study of the nation’s customs offices shows that there are trends that could be better, said the Contraloría General de la República in one of its period reports on government agencies.

Customs is called the Dirección General de Aduanas, and it supervises the import and exports of goods. The Contraloría is the budget and financial watchdog.

Among other findings, the report by the División de Fiscalización Operativa y Evaluativa found that the agency had no code of ethics.

Another finding was that the amount of customs duty is lower than would be expected based on the declared value of imports.

The report also said that a low percentage of cargo is actually looked at and there needs to be improvement in the amount of irregularities detected. The report said that there is a long delay in auctioning off abandoned goods.

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