The Results Companies, an outsourcing firm, said Tuesday that it was expanding its contact center in Heredia.
The growth will include over 350 new job opportunities and allow The Results Companies to accommodate current and future client growth needs for their largely Fortune 500 client base. The new center construction will expand the current facility by over 16,000 square feet and include an additional 325 seats, an employee lounge and six administration offices. The expansion is due to be completed in early March with new employee training targeted to begin on March 3.
“We are absolutely thrilled to be part of the Heredia community. This expansion, only weeks after our grand opening, simply reinforces our belief that Costa Rica will be instrumental in our future success delivering the exemplary service our partners and their customers have come to expect from The Results Companies,” said Heather Johll, vice president of account operations.
The Results Companies is currently accepting applications for customer service and support positions through the Web site at www.CareersAtResults.com/Heredia.
With over 8,500 employees in 15 locations in the United States, Philippines and Latin America, The Results Companies’ expertise extends beyond call centers. The firm says it is experts in representatives, analytical technologies, brand fulfillment and creating strategic advantages for clients.