The nation’s regulatory agency said Thursday that water customers who will be rationed have a right to know that in advance unless the cutoff or reduction is a problem of infrastructure.
The Instituto Costarricense de Acueductos y Alcantarillados is getting ready to reduce water flow to some areas in the higher elevations of the metro area. This is typical during the end of the dry season when water supply has been reduced. Most of the individuals who live in these areas know about the situation and have storage tanks.
However, the regulatory agency, the Autoridad Reguladora de Servicios Públicos said that the water company also has the obligation to truck in water if there will be rationing or a cutoff.
Some residents north of San José endured a 24-hour cutoff this week because water employees were making repairs. During rationing, the companies usually enforce rolling cutoffs so that each resident has water part of the time each day, usually peak hours.
The Autoridad said that customers should recognize the problem imposed by the weather and keep the use of water at moderate levels.
The agency also gave a number of tips, such as reducing the water flow in bathrooms, checking the household system for leaks and to water gardens and lawns at night to reduce evaporation.
The agency also reminded water customers to refrain from running the tap when brushing teeth and to try to recycle laundry water.
Most residents keep quantities of water on hand because cutoffs are always possible.
The agency made a distinction between water for drinking and that for other uses. It suggested refrigerating drinking water and to keep it sanitary.