Call center firm to close offices here

Startek, a provider of business process outsourcing services, announced Friday it would close its Heredia location. The last day of operation is planned for Aug. 30, said the company in a release. Some 500 employees are losing their job.

“The difficult decision to close our Heredia site was made as part of our strategic plan to optimize our capacity and continue building upon the efficient solutions we provide our clients,” said Chad Carlson, president and CEO in a prepared statement. “This decision was not due to performance of our employees in Costa Rica and we are grateful for their service to Startek and our clients.”

The New York Stock Exchange-listed company has its facilities in the American Free Zone in Heredia.

In February the Denver, Colorado-based firm said it had signed a lease for space in Tegucigalpa, Honduras. The firm already has offices in San Pedro Sula with about 1,300 employees.

Overall, the firm has about 11,000 employees. Some also are in the United States and the Philippines.

This entry was posted in Costa Rica News. Bookmark the permalink.