The country’s consumer protection agency is seeking information on batteries for the Apple iPhone 5 which are the subject of an international alert.
Apple said that it has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range, the company said.
Consumers can check the serial number HERE!
The Dirección de Apoyo al Consumidor of the economics ministry said it wants an accounting from telephone companies within three days to see if the companies have distributed phones with the defective batteries. The agency said it will try to identify the affected consumers.