Two agencies promise to do better

The Compañía Nacional de Fuerza y Luz and the Imprenta Nacional have agreed to improve the quality of services.

The companies joined Programa Cartas de Compromiso con la Ciudadanía, a program in which the firms promise to reduce the waiting times for customers and become more consumer friendly.

The program is supervised by the Ministerio de Planificación Nacional y Política Económica. The program began in 2012, and nine agencies signed on earlier. They are the Tribunal Supremo de Elecciones, Dirección General de Migración y Extranjería, Municipalidad de Curridabat, Municipalidad de Santa Ana, Municipalidad de Belén, BN-Vital Operadora de Pensiones Complementarias del Banco Nacional and the Dirección General del Servicio Civil.

The Imprenta Nacional reported that it would institute a new Web page for customers of the various official publications its produces.

This entry was posted in Costa Rica News. Bookmark the permalink.