Call center will field tax questions

The nation’s tax agency said Tuesday that its call center service soon would cover all of Costa Rica.

The call center has been in operation since February 2014, and services Cartago, the southern zone, San José and Limón.

The Dirección General de Tributación said the center handles calls, text messages and emails. Selected questions are posted on the agency’s Web site, an announcement said.

Telephone numbers for the agency and regional offices are HERE!

The email for tax questions is

The system is modeled after a similar one in Spain, and the Agencia Española de Administración Tributaria has provided help here, Tributación said.

Operators at the call center are reported to have been trained in working with the various computer programs that the agency is now requiring taxpayers to use.

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